- The PA offers answers to frequently asked questions about the Pooling Administration System (PAS), Part 1A forms, Part 1B forms, etc… Click on “Answer” to view the answer to the corresponding
question. Should you have any further questions, please consult our
Pooling Administration Contacts page.
If you would like to see something added to the FAQs, please send your suggestion in an email to
poolingsupport@Neustar.biz.
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Pooling Administration System (PAS)
Accounts |
| As a consultant for one or more service providers, what is required of me before I request a user id and password for PAS and/or add
additional OCNs to my existing PAS user profile? |
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Why am I prompted to change my password when I login to PAS for the first time after receiving a new password? |
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Can more than one person share a PAS User id and password? |
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If I forgot my password for PAS, how can I obtain a new password?
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If I forgot my user id for PAS, how can I obtain my user id? |
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What if keep trying to login and keep getting an error message? |
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How often do I need to reset my password for PAS? |
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General PAS Questions |
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What effect does a pop-up blocker have on PAS? |
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Is there a time-out feature in PAS? |
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While working in PAS, why doesn’t PAS provide me with a time-out warning? |
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Why am I not receiving an email notification once the PA issues a Part 3? |
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When I am out of the office, how can my back-up be notified about my pending PAS requests? |
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What happens if I accidentally delete a work item in my PAS Work Item Summary List? Does this change anything relative to the actual work I’m doing in PAS? Or do I just lose the "tracking" ability provided by PAS? |
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Are the PAS work items in my Work Item Summary List automatically removed after a period of time, or am I the only one who can remove them? |
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Why are there, both PAS generated emails and PAS work items for the same items? |
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Once I request and receive a code to establish an LRN, can I request additional blocks using that LRN? |
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Reports
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Where can I locate a list of assigned thousands-blocks? |
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Where can I locate a list of available thousands-blocks? |
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Where can I locate a list of retained thousands–blocks? |
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If I want to pull a report for more than one NPA at a time for the blocks available, or assigned, or retained report, how can I do that? |
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Am I able to print reports? |
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How far back do the reports in PAS go? |
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General Pooling Related Questions |
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How do I determine if a rate center is in pooling or not? |
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How do I opt into pooling in an excluded rate center? |
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If I choose to participate in thousands-block number pooling in an optional rate center, can I withdraw from pooling in that optional rate center at any time? |
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How do I determine if a thousands-block is contaminated or not? |
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Thousands-Block Donations |
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What happens if I donated a thousands-block in error? |
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What steps must I take prior to donating a thousands-block? |
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When should we donate thousands-blocks to the pool? |
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What do I need to do after my donations have been processed and accepted by the PA? |
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Thousands-Block Forecasts |
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How often do I need to submit a forecast? |
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Once I submit a forecast, can I change it? |
Answer |
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Do I enter the number of TNs (telephone numbers) or the number of thousands-blocks on the forecast form? |
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If I made an error on my forecast submission, can I have that forecast removed from PAS? |
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Is there a way to track forecast submissions or modifications to an existing forecast in PAS? |
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Once you submit a new forecast or modify an existing forecast in PAS, how soon is PAS updated? |
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Is there an easier way to submit a zero forecast for multiple rate centers? |
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If I don’t request a block in the month I forecasted a need, will my forecast roll over to the next month? |
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Can I submit my forecasts via FTP? |
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Block Reservations |
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When can a block reservation be requested? |
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For my block reservation what do I need to provide that shows that a state waiver has been submitted? |
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How long is a block reserved for? |
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Part 1A Form and Part 1 Forms |
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What is the standard thousands-block effective date? |
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What is an expedited effective date and how do I indicate this on my Part 1A form? |
Answer |
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When I submit a request for a full NXX in PAS do I need to send anything to the PA? |
Answer |
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What should I do if I notice an error on a request that I just submitted? |
Answer |
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Can my co-worker modify a request on my behalf? |
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Is there a way I can save a Part 1A Request in PAS? |
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How long will my request remain saved? |
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Can I pull up a co-worker’s saved requests? |
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Can I submit a block transfer through PAS? |
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State Waivers |
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Does PAS issue a denial for a State Waiver? |
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Do you have to completely re-enter a new request after you receive the approval from a state commission? |
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Part 1B Form |
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Who do I contact if my Part 1B is rejected? |
Answer |
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How do I properly identify on the Part 1B form whether I should mark the NPAC Activate as Yes or No? |
Answer |
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What happens if I enter wrong Point Codes (DPC, SSN, etc) on the Part 1B forms? |
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What happens if I enter the wrong LRN on the Part 1B forms?
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Answer |
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On the Part 1B form, when should I check 'For Information Only'? |
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If I submit a new code request and I want the blocks that I keep to be activated in the NPAC, how do I accomplish that? |
Answer |
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Months-to-Exhaust Worksheet |
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When do I need to complete the Months-to-Exhaust Worksheet? |
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How do I calculate the utilization level? |
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Part 4 Form |
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Can I reply to the ‘Confirmation of Block Activation (Part 4) Reminder’ email with my Part 4 form? |
Answer |
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How many customers do you have to have on a block in order to submit a Part 4? |
Answer |
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If I request an effective date change for my new block assignment, will my Part 4 due date change? |
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How do I extend my Part 4 due date? |
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Part 5 Form |
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What is the purpose of the Part 5 form? As a LERG assignee, why do I receive the “Part 5 Approved by NPAC” emails? |
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Block and Code Disconnects |
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What is the difference between a disconnected block and a donated block? |
Answer |
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Why is a reason required in the ‘Remarks’ field, when returning a block that is more than 10% contaminated? |
Answer |
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If I am returning a code and the blocks from that code, do I need to complete two separate requests? |
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General Questions |
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Who do I contact if I have a question on my NRUF? |
Answer |
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Who do I contact if I have a question for NANPA? |
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Who do I contact if I have a question for Pooling? |
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Where can I locate the Thousands-Block Number (NXX-X) Pooling Administration Guidelines (TBPAG)? |
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Who do I contact if I have a question for the NPAC? |
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Troubleshooting |
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What happens if I am having a Page error what I should I do? |
Answer |
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